Return to Shop

Oh My Mahjong

Domestic Shipping: For Retail Customers: All orders with delivery in the United States that are over $300 qualify for free shipping. For wholesale customers: All orders with delivery in the United States over $1000 qualify for free shipping.&#xA0;International Shipping:&#xA0;All delivery locations outside of the United States will not receive free shipping. Shipping rate will be determined at checkout.&#xA0;At this time, we are only able to ship internationally to Canada.Expedited Shipping is available during checkout for an additional fee.&#xA0;Orders that do not meet the free shipping thresholds will incur a flat shipping fee.&#xA0;

Domestic Shipping: For Retail Customers: All orders with delivery in the United States that are over $300 qualify for free shipping. For wholesale customers: All orders with delivery in the United States over $1000 qualify for free shipping. Internat

How much does shipping cost?

Shipping

How Our Tiles Are Made

Do you offer refunds or exchanges?

What do I do if my item(s) arrives damaged?

How do I cancel my order?

Can I edit or add anything to my order?

Sale Price Adjustment Policy

Orders

Do you offer free shipping?

How do I track my order?

What shipping company do you use?

What are your mats made of?

Are OMM tiles engraved or stamped?

Will you be restocking Glitterville tiles?

Is there a discount for Ultimate Starter Kits or Starter kits?

Product FAQs

Can I earn points on items I bought before Oh My Rewards launched?

What is Oh My Rewards?

Who can join Oh My Rewards?

How do I earn points?

How do I view my point balance?

How do I redeem my points?

Is there a limit to the number of points I can earn?

What happens if a referred friend cancels or returns their order?

Why did my points balance decrease?

I completed an activity but didn't earn points!

Can I use my points directly during checkout?

How do I leave the Oh My Rewards program?

What happens if I rejoin the program after leaving?

Where can I report a problem or give feedback?

Can I combine loyalty rewards with other discounts?

Can I combine redeemed points for another reward?

Do my loyalty points expire?

Will my reward voucher expire?

What do the approved, pending and cancelled point statuses mean?

Can wholesalers sign up for Oh My Rewards?

Oh My Rewards FAQ

How much does shipping cost?Updated 2 months ago