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Oh My Mahjong

<p>We&#x2019;ll do our best to catch your order before it leaves the warehouse and make any requested changes. In some cases, we may be able to adjust items, quantities, or shipping details &#x2014; but we cannot guarantee edits once an order has been placed.</p>

We’ll do our best to catch your order before it leaves the warehouse and make any requested changes. In some cases, we may be able to adjust items, quantities, or shipping details — but we cannot guarantee edits once an order has been placed.

Can I edit or add anything to my order?

Orders

How Our Tiles Are Made

Do you offer refunds or exchanges?

What do I do if my item(s) arrives damaged?

How do I cancel my order?

Sale Price Adjustment Policy

How much does shipping cost?

Do you offer free shipping?

How do I track my order?

What shipping company do you use?

Shipping

What are your mats made of?

Are OMM tiles engraved or stamped?

Will you be restocking Glitterville tiles?

Is there a discount for Ultimate Starter Kits or Starter kits?

Product FAQs

Can I earn points on items I bought before Oh My Rewards launched?

What is Oh My Rewards?

Who can join Oh My Rewards?

How do I earn points?

How do I view my point balance?

How do I redeem my points?

Is there a limit to the number of points I can earn?

What happens if a referred friend cancels or returns their order?

Why did my points balance decrease?

I completed an activity but didn't earn points!

Can I use my points directly during checkout?

How do I leave the Oh My Rewards program?

What happens if I rejoin the program after leaving?

Where can I report a problem or give feedback?

Can I combine loyalty rewards with other discounts?

Can I combine redeemed points for another reward?

Do my loyalty points expire?

Will my reward voucher expire?

What do the approved, pending and cancelled point statuses mean?

Can wholesalers sign up for Oh My Rewards?

Oh My Rewards FAQ

Can I edit or add anything to my order?Updated a month ago